mar. janv. 27, 2015 5:55 am
The sales department could not find your transfer because you have not provided enough information to search: we need the date of the order, the amount, the reference you provided when . sending the transfer at least in your case, it is certainly an error in the estimate of the number when sending the transfer which leads to the problem of non-validation: your payment is pending because certainly not attributable to your account . Check this with the billing service, there is no reason that your order will not be processed if we have the elements to attach your payment to your account. Sincerely,